Client Testimonials

Much of our work is confidential and many of our clients prefer to remain anonymous. However, below is a selection of testimonials of our work where our clients have been kind enough to give their views on the work we have undertaken.

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"Steve Swayne and the Kingsgate team are exceptional. They have supported my organisation in delivering a large and complex cost reduction programme of £70 million. This was completed with pace, on time and did not negatively impact services to our residents. Additionally they have helped us develop a more performance based culture and adapt best private sector practise to our organisational needs.

"I would recommend, without hesitation, their unique blend of private and public sector implementation skills to any public sector organisation that faces difficult decisions and the requirement to reduce costs."

Sir Robin Wales, Mayor, London Borough of Newham

 

"It was a pleasure to work with Steve and the rest of the Kingsgate team. What sets Kingsgate apart is not just their ability to deliver above expectations in a challenging environment but the way in which they achieved this by bringing clinicians and other staff with them. Steve’s capacity to understand and attune his approach to the culture of organisations in real time is a major asset. I would have no hesitation in recommending Steve or Kingsgate as I believe they provide real value for money."

Mark Gammage, Director of HR, Oxford Radcliffe Hospital

 

"Steve Swayne at Kingsgate was engaged to carry out a review of the operations of one of our businesses.

"Getting quickly to the heart of the issues, Steve engaged positively with the management to produce a restructuring plan that would reduce operating costs and enable profitable sales growth. Steve worked quickly and decisively to implement the changes.

"I am very happy to recommend him."

Nick Jefferies, Group Chief Executive, Acal Plc

 

"With a solid understanding of the public sector, combined with a wealth of experience from the private sector, Kingsgate helped Newham drive through some very challenging work on a series of major transformation change programmes.

"Achieved on time and within budget, Kingsgate offered just the right combination of challenge and support to ensure practical results and real outcomes - executed with great professionalism".

David Murray, Executive Director, Customer Services, London Borough of Newham

 

"Steve Swayne is that rare individual with demonstrated success as Chief Executive of a company listed on the public markets and trading internationally in highly competitive markets, yet with the wisdom, experience and detachment to be the consummate professional consultant and adviser. Few people are able to accomplish successfully each quite different set of roles and responsibilities.

"It is no surprise that Kingsgate has built a team under Steve’s leadership who have brought to their clients, particularly those organisations who provide health care and supporting services, a distinctive competence in change management and cost reduction, well able to cope with the especially sensitive issues involved.

"IDJ International takes continued pleasure in having worked first hand with the Steve for almost a dozen years and with the Kingsgate team since its earliest days. A sector leading, truly great company is being built and will enjoy the success its professionalism and achievements truly deserve."

John Incledon, Chairman, IDJ International

 

"Kingsgate has provided LB Newham with a range of first class services.
Its team has provided first class advice and support on achieving large scale efficiencies, notably in terms of realising value for money in customer interactions.

"Kingsgate are a highly professional and skilled team who deliver results at great value"

Milly Camley, Executive Director, Customer Services Policy and Performance, London Borough of Newham

 

"Steve Swayne provided a highly objective and insightful analysis of the issues facing both the company and the sector, and I found his proposed approach very valuable. Steve’s combination of strategic understanding and pragmatic advice were critical in helping to achieve a solution for all the stakeholders involved."

Jan Sowa, Director, Passionate Pub Company

 

"Kingsgate has provided NHS Newham with a range of first class services.
Its team has led turnaround, supported the organisational development including Board development and the creation of a PMO and supporting culture. It has provided key interim staff for a range of projects.

"Steve Swayne and the team are a highly professional and skilled organisation who deliver results and provide great value"

Melanie Walker, Chief Executive, Newham PCT

 

"Kingsgate have worked closely with Newham Council helping to develop and support our extensive change management programme. They have been directly involved in advising and assisting on our innovative approach to service transformation and delivering the organisational savings programme, and they have also helped to implement significant organisational culture change and development.

"Steve Swayne and his team are professional, experienced and effective, and deliver concrete results."

Kim Bromley-Derry, Chief Executive, London Borough of Newham

 

"Kingsgate were selected to work with the Oxford Radcliffe Hospitals NHS Trust on the basis of Steve Swayne’s considerable experience as a Turnaround specialist. Steve quickly established his credibility with the Board and senior clinical staff. Working as part of the Trust’s turnaround and performance improvement team, Kingsgate were instrumental in helping the Trust achieve savings of twice the level it had achieved in any previous year.

"Kingsgate provided excellent value for money."

Chris Hurst, Deputy CEO and Director of Finance, Oxford Radcliffe Hospitals

"Steve and the Kingsgate team have both directly supported and collaborated with Grant Thornton on a number of turnaround assignments. I cannot recommend them too highly. They provide very high quality interim management solutions for challenged clients and deal with these difficult situations with both pace and skill."

Giles Newman, Restructuring Partner, Grant Thornton