Local Government is up against it.
Fantastic teams, residents and communities are suffering when intelligent process transformation can make a positive difference.
“We promise to drive and support change in a fair, honest and compassionate way.”
- Mark Gammage, Management, Board & Leadership Development. Mark’s bio
Kingsgate successfully provides turnaround and transformation services for local government clients.
The Kingsgate approach to local government clients has been to construct cost reduction programmes based on four key areas:
People
Processes
Property
Procurement
“By improving processes and aligning HR practices with those prevalent in the commercial sector, reconfiguring your back office and transforming the organisational structure, we are able to substantially reduce your costs whilst ensuring that councils are able to maintain service levels.”
- Gary Owens, Kingsgate Transformation Director. Gary’s bio
The Solution
Transformative work which addresses critical issues in efficiency, productivity, and recovery - an immersive, collaborative service.
Goals
✓ Positive people outcomes
✓ Performance improved
✓ Reputation enhanced
✓ Value demonstrated
“Our impartial outside-in view allows us to do focus on what needs to be done and to do the difficult things in a compassionate and decent way. Colleagues confide in us and senior staff believe in us to deliver the optimum solution and we take a sympathetic but effective approach, understanding the impact of our recommendations.”
Robin Noble, Kingsgate Transformation Specialist
Robin’s bio
Kingsgate is a true Local Government specialist.
We understand the critical measures against which success will be measured. From customer waiting times, through housing referrals and financial outcomes, we understand the elements critical to Local Government transformation and are committed to ensuring sustainable success, which continues to provide return on investment long after the project is completed.
Your Team of Experts
Our Local Government transformation specialists are experienced senior and board level public sector experts. Committed to working with and for you across multi-disciplinary teams, to deliver measurable results.
“Steve Swayne and the Kingsgate team are exceptional. They have supported my organisation in delivering a large and complex cost reduction programme of £70 million. This was completed with pace, on time and did not negatively impact services to our residents. Additionally they have helped us develop a more performance-based culture and adapt best private sector practice to our organisational needs.
I would recommend, without hesitation, their unique blend of private and public sector implementation skills to any public sector organisation that faces difficult decisions and the requirement to reduce costs.”
Sir Robin Wales, Mayor
London Borough of Newham
Local Government Case Studies
Why should you believe in us?
We serve Local Authority needs, partnering with providers who need to improve performance, deliver efficiencies, and implement transformation. Our responsibility is to management, staff and ultimately, to residents.
We deliver transformation that makes a real difference. Improving performance through productivity and processes, delivering both a strong return on investment and contributing to resident quality of life: imbedded as part of your team.
We commit to drive the tangible change that Local Government needs: for management, teams, and your communities. We go beyond the report, working collaboratively to create sustainable change for the good of all.
“Kingsgate were able to bring some order and process into the Trust at a time when the organisation seemed unable to control its finances. They worked with the divisional management teams and budget holders in areas where there was little or no understanding of how to exercise financial control and showed them how to manage rosters and stay within budget. They also gave direction and support to the Trust PMO and challenge to the Divisions for CIP delivery and identification.
We appreciated their attention to detail and the tenacity with which they held managers to account.”
Jenny Greenshields, Finance Director
Hillingdon Hospitals NHS Foundation Trust
Kingsgate Values
We Are:
-
Our expertise in recovery programmes is unrivalled. We recognise the issues, understand the stakeholders and know how to deliver results. Our approach is proven and effective
-
Personally and corporately our experience spreads wide and deep within Local Government. We combine an objective expert viewpoint with a deep understanding of your unique challenges.
-
Always listening, evaluating and adapting to the needs of the client, we are not constrained or limited when the scope of the project flexes.
-
We focus on the end result: on delivering sustainable change. Clear strategy, practical understanding and respectful relationships, create focus and integrity.
-
We are part of the fabric of Local Government. We work with you as part of the team. We understand the pressures and the passions of management and support staff, taking them with us on the journey.
We Believe In:
-
Effective sustainable change relies on true collaboration. Working together to build understanding across stakeholders. Enabling you to benefit from our knowledge and expertise.
-
We are committed to your goals: to exceeding targets, improving systems, motivating staff and deliver resident outcomes.
-
We work alongside your team to embed the approach and establish the skills. Ensuring lasting and enduring results that continue to deliver long after we have left.
-
Our programmes are transformative: delivering significant improvement and tackling the issues that will have the greatest positive impact.
-
Whatever the challenge, we do what we set out to do, and often more, motivated by the delivery of true visible results.
“We come together to utilise our expertise to understand and solve your issue.”
Ali White, Associate Director. Ali’s bio
